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The 20/21 flu vaccinations will be delivered by NHS Dumfries and Galloway.  Charlotte Medical Practice patients will attend the Dumfries Vaccination Centre held with in  Mountainhall Treatment Centre. 


All eligible adults will receive an appointment letter with the date, time and venue of their vaccination along with a telephone number 01387 241300 which can be used to rearrange the vaccination appointment if necessary.  It is a 12 week programme to please do not phone to arrange an appointment, be patient and wait for your letter to arrive


  • People aged over 65 (in December, people over 55 will also be included)
  • Pregnant women
  • People in ‘at risk’ categories
  • Covid-19 shielding patients and household members



NEW! eConsult is a new way to contact the practice. Please click here to get started


Please do not telephone the main number to order your repeat prescription.

Please see our "Order Repeat Medication" page for further details.



Charlotte Medical Practice is currently experiencing high volume of calls. 

Unfortunately our system cuts off automatically after 6 rings.

We have been working with the Health Board to get this fixed but this has been a long standing issue so please bear with us. 

All telephone calls to and from the surgery are recorded for training and monitoring purposes.


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Avoid busy times on the phone, please do not call before 10am unless it is urgent, particularly on a Monday and a Friday.

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